We are proud to announce that last month, four amazing members of our team were finalists at the Credit Strategy #WiCAwards!
The awards, hosted by Credit Strategy, and judged by prominent industry leaders came together to celebrate, and champion the work of incredible women, and those who empower them across the entire credit and financial services industry. They support and recognize achievements among inspirational women and allies in the industry.
See below for a profile of Vicky Baber, Senior Account Executive – Finalist for Team Player of the Year
Vicky arrived at Optimum Finance in October 2017 and was immediately presented with the challenge of onboarding prospects and consolidating business leads as the new business support manager. Having previously worked in credit control, the role of drafting and issuing legal paperwork and onboarding clients meant acquiring new skills. Vicky embraced this challenge and subsequently supported new colleagues to the business in developing their knowledge in the same area.
Whilst many fear change, Vicky adapts quickly, and immediately proved her worth. When the company restructured in 2021, following the COVID pandemic, Vicky took on a further new role as a Credit Control Manager, requiring adaptability, astute leadership and mentoring skills to guide the team through a period of uncertainty. She was a key player in supporting the business through a difficult time that impacted the whole alternative finance industry.
It was in this period that Vicky truly excelled, as a team player, cultivating a strong, determined team to navigate their way through financial challenges.
Today Vicky has another new role as a Senior Account Executive, building upon the successes of her past experience and benefiting from the unique position she finds herself in. It is through this experience that Vicky stands out, supporting a team of relationship managers and whilst mentoring and guiding a team of Account Executives, to work together, ensuring the prompt recoverability of debt and a high level of service to the business’s valued clients. This collaborative approach and incredible team player attitude has been a major contributor to the company breaking numerous records, in terms of collections, revenue, profit, employee engagement and DSO.
Thanks to Vicky and her willingness to support with exceptional knowledge transfer skills, the team has truly flourished, with a stellar credit control team being a direct result of her involvement. In fact, the team have achieved an incredibly DSO of less than 40 spread across hundreds of businesses sales ledgers for almost all of June 2023.
A big well done from all of us at Team Optimum.