We are proud to announce that last month, four amazing members of our team were finalists at the Credit Strategy #WiCAwards!
The awards, hosted by Credit Strategy, and judged by prominent industry leaders came together to celebrate, and champion the work of incredible women, and those who empower them across the entire credit and financial services industry. They support and recognize achievements among inspirational women and allies in the industry.
See below for a profile of Claire Lewis, Chief Operating Officer - Finalist for Woman of the Year
When Claire joined Optimum in 2017, she immediately went into action, building a top class team and developing a culture that entices new talent to the business.
Claire started her career as a teenager and has always been in the invoice finance space, where she has not only developed market leading skills and knowledge, but a passion for supporting others with their cash requirements.
Unsurprisingly with a career in a sector spanning over 25 years, Claire is well known in the invoice finance space and not only attracts new talent, but new introducers and clients. Recognising the importance of cash to businesses, Claire is an advocate for supporting SMEs with their cash flow needs.
Helping clients who had been ignored by other providers is something that brings her immense satisfaction, knowing she is delivering funding to those who need it most.
In her role as COO, exceptional client service remains at the forefront of her focus. She not only helps to manage risk but is also laser-focused on maintaining high level service provision. This ensures strong retention, which in turn results in strong recurring revenue and financial performance for the business. Evidence of the value add created by Claire and her team can be outlined in the fact that numerous clients that no longer require funding have retained the credit management services of Optimum, highlighting that the business is much more than a financier. Claire is central to this.
Throughout her time in Optimum, Claire has helped guide colleagues through some uncharted waters. This includes coming through the Covid 19 pandemic stronger and better equipped for the future. The resilience, the culture and the passion that Claire exudes cascades throughout her team, and even into other departments within the business.
A big well done from all of us at Team Optimum